Vouchers from before 10/2022

If you have any unused vouchers from our old shop, you cannot redeem them directly in the new shop.

Please proceed as follows:

  1. Place an order
  2. Send us an email with the old voucher code and the order number.

We will then redeem the voucher.

If you paid via PayPal, we will send the money back.

If you ordered via prepayment, we will adjust the order total and send you a new offer.

You can find current vouchers for purchase here .
Why so complicated?

We cannot convert vouchers from the old shop into vouchers for the new shop. This is due to rather boring tax reasons. For those who are interested:

In our old shop, we had single-purpose vouchers that were only valid for purchasing goods from us. Now we have multi-purpose vouchers that can also only be redeemed with us, but are treated differently for tax purposes. This means we no longer have to worry if someone in, for example, Germany buys the voucher but then gives it to someone else in Austria, and the voucher is then redeemed in Austria at a different VAT rate.

We always had to be very careful about that. That's why we switched to the new shop system, after realizing that we couldn't transfer the voucher codes anyway, since the old ones had 19 characters, but the new shop only allows 16.