backorder shipping

To summarize: There is NO separate button and NO separate shipping method for this. You place your order, and we combine ALL orders from the same email address.

(Exception: You explicitly tell us that something should not be sent in a package, but separately.)

We all know the feeling - you've just ordered and then you remember that you absolutely wanted to buy the right yarn or needles and oh, and the wool ribbing is missing too.

For these cases, we offer the option of reordering .

You can still add to your order until your initial order arrives at our cutting table. Once we begin processing your order, you will receive an email informing you that your fabrics are now ready for cutting.

After that, it is no longer possible to order any further items for this package.

We will refund any overpaid shipping costs . For PayPal payments, we will issue a refund; for advance payments, we will send you a new, combined offer where we will deduct the shipping costs.

We don't send a separate email for this – PayPal only sends a service notification email that the money has been refunded. Please check your PayPal account if you think we've missed it, or email us if you can't find it and we'll gladly send you a screenshot! :-)

To reiterate: There is NO separate button and NO separate shipping method for this. You place your order, and we combine all orders unless you explicitly tell us in the comments that items should not be shipped together.

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That was the most important part - for special order customers, here are further details regarding special ordering and shipping requests.

Should you have any general requests such as "I already placed an order on March 1st with order number 1453 and will pay for it immediately, but I can only pay for this order on March 10th. Please send order 1 now and order 2 from March 10th onwards." then please write this in the comment field so that we do not automatically combine the orders.

This also applies to " Please do not process this order yet, I would like to add something else in the next few days. " Please send us an email about this and then a short email when the order should be "postponed."

So if you want to collect something over a few weeks , that's no problem -

Write us an email about it

Once you're finished, send us an email so we can process your order.

Please pay promptly for all orders that are currently on hold so that we can cut the fabric and reserve it for you.

If payment is not received within 2 weeks of ordering, we cannot guarantee that all fabrics can be reserved for you.