Shipping and delivery
payment and shipping
Normally we ship with DHL.
The following conditions apply:
Domestic delivery (Germany) and to the following countries : Belgium, Denmark, Estonia, Finland, Ireland, Iceland, Italy, Canada, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, New Zealand, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, USA .
Shipping (including statutory VAT)
Domestic deliveries (Germany):
We calculate the shipping costs according to the order value (gross value of goods):
- Value of goods up to €75 = €5
From an order value of €75.00 we deliver free of charge.
Deliveries to other European countries :
We calculate the shipping costs abroad according to the order value (gross value of the goods):
Value of goods up to €100 = €12
From an order value of € 100.00 we deliver free of charge to other European countries.
Shipping costs to non-European countries on request.
For deliveries to Canada, the United States and New Zealand, please note the delivery times. These are always several weeks.
The buyer is responsible for any customs duties.
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content is made available to you in your customer account.
The provision takes place within 24 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment order).
You will also be informed about the provision by e-mail.
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 5-7 days, for deliveries abroad within 7-9 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Payment in advance by bank transfer
Via PayPal checkout:
- Payment by PayPal
- Payment via PayPal Express
If you have any questions, you will find our contact details in the imprint.